1. The service and this agreement
Witcat is a study service operated by Hector Gonzalez, Mexico, postal code 97205. Contact: support@witcatapp.com. These terms govern the Witcat app and services. The initial commercial launch is planned for Mexico and the United States.
By accepting these terms or using the service with an opportunity to review them, you accept this agreement to the extent allowed by law. If you disagree, do not use the service. Our Privacy Notice separately explains data processing; accepting these terms does not replace specific AI, analytics, advertising tracking, device or purchase permissions.
Optional analytics, advertising measurement and app error reports are explained in the Privacy Notice. You can use the available privacy controls without losing Plus or paying a different price. Refusing iOS tracking permission does not prevent purchases or study activities.
Software downloaded from the App Store is also licensed under Apple's standard EULA. This agreement governs Witcat's service and does not change your rights against Apple.
2. Age and permission
You must be at least 13. If you are under 18, your parent or legal guardian must review these terms and authorize your use of Witcat, including AI processing. Purchases require authorization from the payment account holder and any applicable Apple controls. Children under 13 may not use the service.
The App Store age rating describes content and does not replace these requirements or establish parental permission.
3. Profiles and guest access
You can explore Witcat and complete the demonstration without creating a profile. Creating and playing your own courses requires active Plus, including as a guest. You can create a profile with Apple or Google to connect your courses and progress to that sign-in. Your initial name may come from the sign-in provider and is editable; it does not establish identity or grant access to another account.
A guest session depends on its device credentials. If you lose them without linking the session to a profile, we may be unable to recover its library or progress. Restoring a purchase may recover Plus, but does not reconstruct a deleted library or guarantee recovery of a lost guest session's data. Separate profiles do not merge simply because they use the same device or Apple Account.
Protect your device and access. Do not share credentials or impersonate others. Tell us if you identify unauthorized access.
4. Plus, trials and renewals
The purchase screen and Apple confirmation show the plan, amount, currency, billing period and, where applicable, trial duration and subsequent price. Check these before buying. Apple determines trial eligibility; an offer does not mean every user is eligible. Exploring the app does not start a subscription.
Subscriptions renew automatically for the disclosed period and price unless cancelled. Apple charges the Apple Account used for purchase and handles renewal. To avoid the next charge, cancel at least 24 hours before the current period or trial ends, according to Apple's terms. Optional Witcat reminders do not change the renewal date or replace legally required notices.
Cancel through iPhone Settings → your name → Subscriptions → Witcat, or Apple Subscriptions. You do not need to contact us or delete your profile to cancel. Uninstalling Witcat, signing out or deleting your account does not automatically cancel renewal. Cancelling during a trial may end access according to the conditions Apple displays.
Use Restore purchases with the Apple Account that made the purchase to recover it. Access and assignment of Plus are verified with Apple and RevenueCat; one purchase does not multiply allowances across profiles. For Apple purchase refunds, use Report a Problem and contact us if you need help. Statutory refund, cancellation and remedy rights remain available.
When Plus expires, access to paid features stops, including generation and play of your own courses. This does not request account deletion. Price or renewal changes will follow applicable notice, authorization and cancellation requirements; we will not retroactively change a completed purchase.
5. Capacity and availability
The launch plan allows up to 5 new courses per day and 100 per calendar month, with up to 50 saved courses at a time. Generation allowances reset in UTC. Deleting a course frees storage space but does not reset consumed generations. Allowances are not money, stored value or transferable credits and do not roll over.
The app explains supported formats and size or duration limits before submission. Very large or unreadable material, audio without recognizable speech or unavailable captions may not produce a course. Requests may be rejected or paused for capacity, security, service limits or an incident. Contact us if a failure prevents delivery of a purchased service so we can address it according to your rights.
Units may be prepared progressively. Timing depends on the material, connection and providers; we do not guarantee a fixed completion time or uninterrupted availability. Keep your original material. Witcat is not an archive or backup service. This recommendation does not exclude our obligations concerning data under our control.
6. Your material and generated results
You retain your rights in submitted material. You must have the permissions needed to use and process it and allow the providers described in our Privacy Notice to process it. Online availability or owning a copy does not, by itself, grant all those permissions.
You give us a non-exclusive authorization, limited to providing the requested service, to host, copy, transmit, transcribe and transform material to create and maintain courses, provide support and meet legal obligations. Necessary providers may perform those operations for that purpose. We do not acquire ownership of your material or a license to sell it or use it in advertising. Authorization ends when the content is deleted, except for deletion operations, legal retention and restricted backups described in our Privacy Notice.
You may use generated activities to study, subject to third-party rights and law. To the extent Witcat can grant rights in results generated specifically for you, it grants them for lawful use. We do not guarantee exclusivity or copyright protection for AI results; other users may receive similar results. You may not redistribute protected content without permission.
For YouTube, use only videos and captions you are authorized to use. Witcat retrieves existing captions and does not license the video or authorize bypassing access restrictions.
7. Responsible AI use
AI may transcribe incorrectly, omit information or generate inaccurate questions, explanations and references. Check important results against the source and ask an educator for help when needed. We do not guarantee grades, certifications, admission or academic outcomes.
Witcat provides educational support. It does not replace medical, legal, financial or other professional advice and should not be used for safety decisions, emergencies or diagnosis. An educational example is not personalized advice. Report inaccurate or unsafe answers to support with the course, unit and question, without unnecessary sensitive information.
8. Prohibited uses and complaints
Do not submit unlawful content, sexual abuse or exploitation material, threats, instructions to cause harm, unauthorized personal data or content that infringes rights. Do not use the service for harassment, fraud, impersonation, prohibited academic cheating, cyberattacks, malware, extracting other people's data or bypassing allowances and safeguards.
Witcat and its original elements, software, branding and illustrations belong to their respective owners. You may not resell service access, copy it to offer as your own or remove proprietary notices, except as allowed by law or applicable licenses.
If you believe content infringes your rights, contact support with your contact details, the right and content concerned, and its location in Witcat if known. We will review the notice and may restrict content while the issue is resolved.
9. Suspension, closure and deletion
We may restrict a feature or suspend an account for a material breach, security risk, fraud or legal requirement. Any measure should be proportionate. Where possible without compromising an investigation or security, we will explain the reason and how to contact support for review. Suspension does not remove consumer rights.
You can stop using Witcat and request deletion through Profile → Settings or our privacy contact. Manage Apple renewal separately. If we close the service or a change prevents delivery of a paid subscription, we will provide reasonable advance notice where possible and address applicable refund or remedy rights.
10. Responsibility and your rights
You are responsible for lawful use of your material, obtaining permissions within your control and decisions you make using AI results. We do not guarantee the accuracy of third-party material or a particular educational outcome.
To the extent permitted by applicable law, we are not responsible for indirect losses or lost profits arising from uses outside the intended educational purpose, or failures attributable exclusively to the user. These provisions do not exclude liability for our own conduct where required by law, intentional misconduct, gross negligence, data protection breaches, mandatory warranties or harm that cannot lawfully be limited.
You do not waive non-waivable rights. If a clause conflicts with your consumer protections, those protections prevail. Nothing transfers Witcat's legally imposed civil liability to you or limits your access to competent authorities or courts.
11. Changes and resolving issues
We will publish revised terms with a date and communicate material changes through an appropriate channel, requesting acceptance where required. Changes will not apply retroactively or reduce accrued rights. If a provision cannot be enforced, the remaining terms continue as far as legally possible.
The service operates from Mexico. Mexican law applies without depriving you of mandatory consumer protections in your United States place of residence. You may use courts and authorities available to you by law; we do not impose mandatory arbitration or a class-action waiver. In Mexico you may contact PROFECO. Contacting support is a way to resolve an issue, not a requirement that limits legal remedies.
The Spanish and English versions are intended to express the same terms. No translation discrepancy limits your statutory protections.